FAQS
How do I place an order?
To place an order, browse through our products, select the item you wish to purchase then click 'Add to Cart.' Once you’re ready, proceed to checkout to complete your order.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
How can I track my order?
Once your order has been sent, you will receive a confirmation email.
What are the postage costs?
Cost is £1 for UK FIRST CLASS
What age group is the book suitable for?
The book is perfect for children aged 5-11, but older kids will enjoy Shen's adventures
Is this book part of a series?
Yes, this is the first book in a planned series where Shen will explore different countries, learning about their cultures and histories.
What educational value does the book offer?
The book introduces children to the history, culture, and landmarks of France in an engaging and fun way. It also emphasizes the importance of curiosity, friendship, and self-discovery.
How can I provide feedback about my shopping experience?
We welcome your feedback! You can leave a review on our website or contact our customer service team directly.
Do you offer any discounts or promotions?
Yes, we periodically offer discounts and promotions. To stay updated, sign up for our newsletter and follow us on social media.
How do I use a promo code?
Enter your promo code at checkout in the designated box and click 'Apply.' The discount will be reflected in your total.
How can I contact customer support?
You can contact our customer support team through our contact form on the website.